|How to Use the charm Help Desk
Technical support is available to all charm users who have been through training. You may expect a response from the Help Desk within 24 hours. Simply follow these instructions:
1. Log into charm using your user name and password.
2. At the bottom of the main screen, click on the icon to generate a Help Desk ticket. Follow the instructions on the screen for describing your issue. You can upload a file, if needed.