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Partnership Manager - Strategic Operations & Compliance

Full-Time | Exempt | Competitive Salary & Benefits

Partnership Manager – Strategic Operations & Compliance

Reports to: Director of Grants & Contracts

FMLA Status: Exempt

Position Summary

The Partnership Manager is primarily responsible for implementing standard operating procedures as they relate to the administrative oversight of the Family League’s funded partnerships with community organizations. The

Partnership Manager will ensure that all partner contracts are executed with efficiency, accuracy, and with a focus on continuous improvement.


The Partnership Manager will conduct site visits and communicate frequently and proactively with funded partners regarding deliverables and key milestones. The Partnership Manager will work collaboratively within Family League’s Grants & Contracts team and across the organization to meet the needs for technical assistance and capacity building of partner organizations and Family League staff. This position requires a person to fulfill job responsibilities in ways that positively support an equitable and inclusive environment for colleagues and funded partners.


Essential Functions

  • Review and develop a thorough understanding of all current Family League funded partnerships and Family League investments.
  • Develop and maintain professional working relationships with funded partner organization, public and private funders of the Family League, and key Family League staff.
  • Work with finance, administration and initiative staff to ensure that partner contracts are in alignment with the requirements set forth in the agreements of specific funders and initiative expectations.
  • Manage communication protocol with all funded partner organizations regarding reporting timelines and key milestone dates. Track and maintain all pertinent information related to the submission of required program and financial reports.
  • Conduct desktop and site-based monitoring visits with funded partner organizations.
  • Collaborate with Grants & Contracts team to manage contract renewal and close-out procedures, as applicable, with Family League funded partners.
  • Collaborate with Grants & Contracts team on Family League procurements, to include requests for proposals (RFPs), request for qualifications (RFQs), and request for applications (RFAs), where appropriate.
  • Enter data into the appropriate data collection systems; maintain confidential information in data system with accuracy and integrity; maintain accurate and retrievable files electronically and in hard copy.
  • Coordinate communication for funded partners, RFP announcements, and other related materials.
  • Communicate directly with funded partners and Family League staff regarding grants/contracts and reporting requirements, draft related correspondence.
  • Attend and participate in staff meetings and agency committees as required.
  • Keep the Director of Grants & Contracts and other key staff informed of funded partner and vendor related activities; provide updates at the monthly Grants & Contracts Team meetings and one-on-one supervision meetings.


Other Functions

  • Provide technical assistance to Family League staff and partner agencies around the Family League’s contract terms, conditions, and applicable laws and regulations.
  • Participate in professional development opportunities that build effectiveness in areas of inclusion, intercultural communication, and advancing diversity.
  • Perform other duties as assigned by the Director of Grants and Contracts.

Experience Requirements

  • Commitment to working with a diverse team on implementing culturally inclusive practices and participating in dialogue on equity in the communities served.
  • Expertise in grants and contract management, compliance, and customer service.
  • One to three years’ experience in philanthropy, foundations, grants management, youth development, family services, or related work.
  • Experience with facilitation, planning and/or training is a plus.
  • At least six months experience with grants management software. Proficiency in Microsoft Word, Excel, and calendaring software.
  • Strong aptitude for learning new software programs and identifying appropriate software tools to meet organizational needs.
  • Ability to be focused and detailed, meet deadlines and successfully manage multiple tasks, and work as part of a team.
  • Must have excellent written and oral communications, with a focus on active listening, analytical thinking, and conflict resolution.
  • Baltimore City residency is strongly preferred.


Travel, Physical & Mental Requirements

The requirements described here are representative of those that must be met by staff to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, employees are regularly required to attend off-site compliance visits, meetings, and other events. Access to daily reliable personal transportation is required.


Physical Demands

While performing the duties of this job, staff are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; reach with hands and arms; and lift 25 pounds.


Mental Demands

Staff are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine and complex problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; work under intensive deadlines with frequent interruptions; and interact with elected and appointed officials, staff and community members.

Additional Information

This position does qualify for telework or flexible work week policy. Occasional evening and weekend hours may be required.




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